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FAQs

 
 

How long does it take to receive my order?

Necklaces take 2 days to 1 week to send out. All ring orders require a ring sizing kit to be completed and sent back to me in order to start the piece. I require this with all ring orders, even if you know your size. After I receive the ring kit back, it takes about 2-4 weeks to complete.


Do I have to complete a Ring Size Kit?

Yes. After years of stressing out if the ring is going to fit, I have found that taking the time to have you complete the kit and send it back to me reduces stress & time on both ends. I try to send the ring sizing kits out 1-2 days after the order is placed. The kit includes a stamped envelope to make things as easy as can be to send it back to me.


Do you do custom work?

I am open to custom work, it really depends on the project. Feel free to contact me with your ideas, sometimes the best inspiration comes from afar!


What’s your return policy?

Due to the custom nature of rings and sizing, all of my rings are non-refundable. This is another reason why the ring sizing kit is require for all ring orders placed. For any of my other pieces, 7 days notice with a 30% re-stocking fee. You are responsible for shipping on any returns or exchanges. These are just guidelines, please contact me ASAP with any issues you might have and we can go from there.


I’m ordering as a gift, help?

If you are really unsure of what order for a gift, I highly recommend giving a Gift Certificate. This will ensure that the recipient gets what they want and you don’t have to play the middle man.